Shipping and Return Policy:
Shipping by courier:
Shipping of electronic and telephone orders continues consistently. It is possible to pay for your order, via credit card (Visa Mastercard) and PayPal.
If you choose the cash on delivery method , you have the option to pay in cash or via card (for Athens) at the courier!
COMPLETE DESCRESSION
We pack the products in opaque packaging and there is no feature that reveals the content. When completing thw order you can also ask us in the comments area for your order to be received from the courier's office.
The accompanying documents (proof of purchase and shipping note) are placed inside the package,. The sender of the parcel is our company, which is named KINKQUEER and is listed on the parcel as "KQ".
Shipments :
The products of your choice are shipped through the courier service unless you wish the package to remain at the courier offices located in your area so that you can receive it personally by displaying your identity card.
Products labeled : Άμεσα διαθέσιμο - Παράδοση σε 1 έως 3 εργάσιμες ημέρες
are stored in our warehouse and are shipped directly with our courier company.
Products with indication : Κατόπιν Παραγγελίας - Παράδοση σε 4 έως 10 εργάσιμες ημέρες
are available upon order from our suppliers and are shipped accordingly on a given time basis.
In areas where the order cannot be shipped by courier: The shipment is made by post and at the time of shipment as is provided by the "Greek Posts".
Shipments take place daily except Saturday, Sunday and on public holidays.
SHIPPING PRICES:
ATHENS 3 EUROS
THES/NIKI 6 EUROS
OTHER DESTINATIONS 8 EUROS
CASH ON DELIVERY COST: 3 EUROS
PAYMENTS ALSO AVAILABLE USING A CREDIT / DEBIT CARD THROUGH
VIVAPAYMENTS
Free shipping for
Orders over 100 €
DELIVERY PROBLEMS:
In the event that for some reason your order is not delivered within four (4) or (10) business days, please contact our company immediately to investigate the reason for the delay, in cooperation with the courier company.
Return policy:
1. Product returns and changes take place within 14 (fourteen) days of purchase for all customers.
2. As a company, we do not provide any warranty for our products in addition to any warranty that may accompany certain of them from their maker.
3. Product service is not provided by Kinkqueer.gr. We do not have spare parts other than some of which are provided by some manufacturers.
4. Changes in sex-toys in general and products of our catalog with flawed packaging * and / or used lingerie or clothing are not possible.
5. In the event of a refund due to an error of assessment, the transport costs shall be borne by the buyer.
6. In the case of proven (sending photos and consulting with the store) of a defective product, the shipping charges are charged to us.
7. If the product to be returned (a) it is found to have been used, (b) its packaging has been destroyed/flawed*, it is returned to the purchaser at the expense of the customer.
For any refund you must first contact us at [email protected] or at 211-1151-914.
Returns are executed with Speedex Courier at: "Kinkqueer.gr, Solonos 46, Athens 10672 " and must be accompanied by the product in its unaltered condition and the purchase receipt.
*Flawed package is considered when the original factory packaging has been altered and/or destroyed.
